Privacy Policy
This Privacy Policy explains how Nyamakima Electronics (“we”, “us”), operating the shops at Gaberone Plaza, Shop G-21, Gaberone Road, Nairobi and Accra Towers, Shop G-05, Nairobi, and the website nyamakima.co.ke, collects, uses, and protects your personal information.
1. Information We Collect
- Order information: your name, phone number(s), email address, and delivery address when you place an order or request delivery.
- Communication records: messages and call details when you contact us by phone, WhatsApp, email, or our contact forms.
- Website usage data: standard technical data (browser type, pages visited) collected through cookies and similar tools to keep the site working and understand how it is used.
2. How We Use Your Information
- To process, confirm, deliver, and follow up on your orders.
- To provide customer support, handle returns, exchanges, and warranty claims.
- To send you updates or offers only where you have asked to receive them; you can opt out at any time.
- To keep our website secure and improve our products and services.
3. Who We Share It With
We share delivery details with our courier partners (such as G4S, Fargo, and Wells Fargo) strictly to deliver your order. We do not sell or rent your personal information to anyone. We may disclose information where required by Kenyan law.
4. Storage and Retention
Order and contact records are kept only as long as needed for orders, warranties, accounting, and legal requirements, after which they are securely deleted.
5. Cookies
This website uses cookies to keep your shopping cart and session working and to measure site traffic. You can block or delete cookies in your browser settings; the shop may not function correctly without them.
6. Your Rights
You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you for marketing. Contact us using the details below and we will respond within a reasonable time.
7. Contact Us
Phone: +254 115 338 615 or +254 715 338 888
Email: outdopower@gmail.com or nyamakimaonline@gmail.com
Shops: Gaberone Plaza, Shop G-21, Gaberone Road, Nairobi · Accra Towers, Shop G-05, Nairobi
Last updated: September 2026.