Effective Date: 4/12/2024

Nyamakima Solutions we operates the website www.nyamakima.co.ke and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you provide directly to us when you interact with our website, services, or contact us through email, phone, or other communication channels. This may include:

  • Personal Identification Information: Name, email address, phone number, postal address, etc.
  • Technical Data: IP address, browser type, device type, operating system, and browsing data.
  • Transaction Data: Details of services you have requested or purchased from us.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Respond to your inquiries and provide customer support.
  • Process payments and fulfill orders or services.
  • Send you updates, promotional emails, or newsletters (if you opt in).
  • Improve and customize our services and user experience.
  • Comply with legal obligations or protect our rights.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us operate our business, such as payment processors, email marketing services, and website hosting.
  • Legal Compliance: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal processes, protect our rights, or defend against legal claims.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any information that is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal data, subject to legal or contractual obligations.
  • Opt-Out: You can opt-out of receiving promotional emails or marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience while using our website. Cookies are small files stored on your device that help us improve website performance, track user behavior, and offer personalized content.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “4/12/2024.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Nyamakima Solutions
Duruma Road, CRBC Plaza, Ground Floor
Email: info@nyamakima.co.ke
Phone: 0759856143